Wallet addresses and on-chain data as personal data
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The regulator's position
The Commission published a guide on data protection considerations for blockchain design in July 2022. It takes three central positions. Data written to a blockchain is personal data if the individual can be identified from it in combination with other information. An organisation that writes personal data to a blockchain remains responsible for it as a data controller. Pseudonymised data such as a wallet address or a hashed identifier may still be personal data where the organisation or others can link it to an individual.1 The guide recommends that personal data be kept off-chain with only hashes or references on-chain and that permissioned networks be used where the participants can be bound by contract. Organisations should assess whether their use of a public blockchain is consistent with the retention limitation and correction obligations before deploying.
Consequences for exchanges and protocols
An exchange that knows the identity of the customer behind a wallet address holds personal data in that address. Every transaction the customer makes on-chain from that address, which is public, is therefore personal data in the exchange's hands. The exchange's disclosure of the link between address and identity is a disclosure of personal data requiring consent or an exception. The exceptions cover disclosure required by law, which includes disclosure under a court order of the kind made in CLM v CLN and disclosure to law enforcement, and disclosure necessary for an investigation or proceedings.2 An exchange served with a disclosure order should comply and should not treat the Act as a reason to delay. An exchange asked informally by a claimant's lawyer for account-holder details should refuse, because no exception covers voluntary disclosure to a private party.
Protocols face a different problem. A developer who writes an identity attribute to a public chain, for instance a soulbound token recording that an address has passed verification, has created a permanent public record that cannot be corrected or deleted. The Commission's guidance treats this as a design failure unless the attribute cannot be linked to an individual. In practice the only safe design keeps identity off-chain and records on-chain nothing more than a cryptographic proof that a verification occurred.
Notes
- Personal Data Protection Commission, Guide on Personal Data Protection Considerations for Blockchain Design (July 2022). ↩
- Personal Data Protection Act 2012, First Schedule (exceptions to consent), including disclosure required or authorised by law and disclosure necessary for investigations or proceedings. ↩
For general information only. This article does not constitute legal or tax advice, does not replace advice on an individual case and creates no lawyer-client relationship. It reflects the legal position as of October 2026.